These are the terms and conditions for products ("Products") listed on our websites triumph.com/th and th.triumph.com (collectively, the "Website"). Please read these terms and conditions carefully before placing an order on the Website.
You may print these terms and conditions for your reference.
You can contact us via email at: th.queries@triumph.com
This Website is intended for the sale of products to residents of Thailand who are at least 18 years of age.
You can select products and add them to your shopping cart using the "Add to Bag" button. Once you have filled in all the items on the order page, you can click the "Checkout" button to purchase the products.
Before completing your order, you can access a summary page that allows you to review and modify the selected products and other information related to your order. After completing the order, you will receive an email confirming that we have received your order, including a reference number. Your order constitutes an offer to purchase our products. All orders are subject to our acceptance, and we will confirm such acceptance by sending you an email confirming that the products have been dispatched ("Dispatch Confirmation"). The contract between us ("Contract") is formed only when we send you the Dispatch Confirmation.
The Contract will relate only to the products confirmed in the Dispatch Confirmation. We will usually contact you if we do not accept your order or any part of it for any reason.
Please note that we do not ship to any address outside Thailand unless otherwise specified on the site. We will make every effort to process your order within 2 business days after receiving it. We use, but are not responsible for, the delivery services of Flash Express. We expect your order to be delivered via this service within 3–5 business days from the date we send your Dispatch Confirmation.
For orders with a net value of 1,500 THB or less, a shipping fee of 50 THB will apply.
Payment for all products must be made via SCB bank transfer, credit/debit cards through 2C2P (Visa and MasterCard), or PayPal.
The products will be your responsibility from the time of delivery.
Ownership of the products will pass to you once we have received full payment of all amounts due in respect of the products, including delivery charges.
Please note that we cannot provide a full refund for products that have been worn or damaged. We kindly ask you to return the products in their original saleable condition with all tags attached.
This provision does not affect your legal rights in the event that the products delivered are faulty or not as described.
Please refer to our Return Policy.
Applicable law requires that certain information or communications we send to you should be in writing. By using this website, you accept that most communication with us will be electronic. We will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and acknowledge that all contracts, notices, information, and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.
All notices you give to us must be sent by email or telephone using our contact details provided above. We may give notice to you by email or postal address you provided to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or 24 hours after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove that such letter was properly addressed, stamped, and placed in the post and, in the case of an email, that such email was sent to the specified email address of the recipient.
These terms and conditions and any document expressly referred to herein constitute the entire agreement between us and supersede any prior agreements, understandings, or arrangements between us relating to the subject matter of any contract.
We each acknowledge that, in entering into a contract (and the documents referred to in it), neither of us relies on any statement, representation, or warranty by any person (whether a party to that contract or not) other than as expressly set out in these terms and conditions.
If at any time during the term of a contract we fail to insist upon strict performance of any of your obligations under the contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under this contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
Any matter relating to their connection, subject matter, or formation (including non-contractual disputes or claims) shall be governed by the laws of Thailand.
Dated: August 2019
