PRIVACY POLICY

Triumph International respects and protects your privacy in accordance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”), the General Data Protection Regulation of the European Union (“GDPR”), and any other applicable data protection and privacy laws. Under data subject rights, you also have the right to object to the processing of your personal data where it is necessary for legitimate interests.

The Terms and Conditions of Online Sale and other documents referred to in this Privacy Policy establish the basis on which any personal data we collect from you, that you provide to us, or that is otherwise disclosed, will be used or shared by us. Please read the following carefully to understand our views and practices regarding your personal data and how we handle it.

This Privacy Policy applies to all personal data you may provide to us and any personal data we hold. By providing us with your personal data, you are deemed to have consented to all the terms and notices set out in this Privacy Policy. If you do not consent, please do not provide us with your personal data.

Your personal data may be collected through various methods, including the following:

* Directly from you when you provide personal details via the website, telephone, email, or by filling out our forms.

* From third parties, such as credit rating agencies, business or commercial partners, or your representatives.

* From publicly available sources.

* From organizations specified under the section “When We Disclose Your Personal Data”.

* From conversations with members of our team.

* From your visits to our website.

* In the case of job applicants, when you complete forms related to recruitment and selection processes, and from referees you provide.

* In some cases, personal data collection may be required by law.

Payments are encrypted using SSL technology. However, transmission of information over the internet is never completely secure. While we make every effort to protect your personal data, we cannot guarantee the security of personal data transmitted through our website. Therefore, such transmission is at your own risk. Once we receive your personal data, we implement strict security processes and features to prevent unauthorized access.

The personal data we receive will be stored and processed by our data processors. By providing your personal data, you acknowledge and accept this storage and processing procedure. We will take all necessary steps to ensure that your personal data is handled securely and in accordance with this security policy.

The company will retain personal data in accordance with the requirements specified under each applicable law regarding retention periods (e.g., commercial and tax data retention periods). Once these periods have expired, we will take measures to destroy personal data that is no longer legally necessary.

We may use your personal data for the following purposes:

* To provide the goods and services you require.

* To communicate with you regarding products and services, special offers, and activities that may interest you.

* To respond to inquiries and provide information or advice.

* To create orders, transaction histories, sales agreements for goods or services, accounts, invoices, or receipts.

* To share your personal data with third parties who assist in providing the goods and services you require, such as delivery service providers.

* For operational management, marketing, planning, fraud and loss prevention, procurement, product and service development, quality control, and research to improve the supply of goods and services by Triumph and its service providers.

* To review and respond to complaints.

* To comply with laws or regulations, or to comply with any orders issued by authorities.

* To assess suitability for a position within Triumph in case you are a job applicant.

If you consent to this agreement, we may use your personal data to send newsletters containing information about us and our products that may interest you. We may send these newsletters electronically (via email or SMS) or by mail if you have specified your preferred method of communication. We will make reasonable efforts to use the chosen method. You can opt-out of marketing communications at any time by replying through the communication channel used to contact you or by contacting us directly (please see our contact details below). You can also unsubscribe from newsletters via email by clicking the unsubscribe link at the bottom of the received email.

We will not provide your personal data to any other organization for the purpose of direct marketing. We use third-party service providers to operate and send newsletters. These providers act as our agents and process your personal data only according to our instructions. We remain responsible for protecting your privacy in accordance with applicable law.

We collect information entered in forms on the website, including information provided when creating a customer account for use on the website or for placing product orders.

* You can update your personal information at any time by logging into your account. Your personal data will be stored in our customer database when you click “Register”.

* After registration, you will receive an automatic confirmation via the email address used to create your account. You must keep your login credentials and password confidential and must not share them with anyone.

* We also retain transaction information conducted on the website and order management activities.

Certain credit card information may be retained by Triumph for the purpose of processing payments. If you choose to pay for any order using other methods, such as 2C2P or PayPal, you must provide the necessary personal and financial information directly to the relevant payment service provider. These companies operating such payment programs are independent of Triumph and have their own privacy policies as determined by them.

Our website uses cookies to collect information, including data about your browsing and shopping behavior on the website, as well as information about the number of pages visited, products purchased, and your navigation path within our site. Some cookies are deleted at the end of a browser session, for example, when the browser is closed (temporary or Session Cookies). Other cookies remain on your device, and we or our partner companies (third-party cookies) may use them to recognize your browser on your next visit (Persistent Cookies). When cookies are installed, the system can collect and manage specific information, such as browser data and location, including device identifiers, according to your preferences. Persistent cookies are automatically deleted after their designated period, which may vary depending on the type of cookie.

What are cookies?

Cookies are small text files that websites store on your computer, phone, or other devices containing information about your browsing on that website. Cookies are necessary for the website to operate efficiently, assist in online shopping, and make browsing easier and more convenient, without posing any harm to your device.

What information do cookies collect?

Some cookies collect data about your browsing and shopping behavior while using this website on the same computer or device, including the number of pages visited, products purchased, and the navigation path within the site. The cookies we use do not store sensitive personal information, such as addresses, passwords, credit/debit card information, or other sensitive data.

Who uses the information collected by cookies?

* Information stored in cookies from our website is used by us only, to enable you to purchase products on our website.

* Third parties involved in our marketing programs, such as Facebook, Google, and

* Third-party publishers displaying banner ads on the website on behalf of Triumph International.

How to avoid cookies on the website

You can refuse, restrict, block, or delete cookies by adjusting your browser settings to reject cookies. However, if you choose this option, some parts of the website may not be accessible. If browser settings are not configured to reject cookies, cookies will be set when you access the website. Although browser settings may differ, cookies are generally managed under the “Preferences” or “Tools” menu.

Find browser-specific settings using the links below:

* Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

* Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies

* Google Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

* Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

* Opera: http://help.opera.com/Windows/10.20/en/cookies.html

Please note that refusing cookies may limit the functionality of the website.

We use third-party service providers to deliver updates to customers via web push notifications, with explicit consent. These notifications include website updates and purposes related to direct marketing.

Our third-party service providers collect personal and non-personal data necessary for the operation of these services.

Online Guidance for Finding the Right Products

Your privacy is important to us. Our online guidance service for finding the right products is conducted privately by experienced Fit Specialists to assist with size selection and product information. We use third-party service providers to provide online size consultation. These providers collect personal and non-personal data necessary for their operations. We use this information to communicate with you to schedule your fitting consultation.

Your personal data may be transferred to Triumph group companies and/or Triumph service providers, both within and outside Thailand, who provide management, support, and data storage services, or assist us in distributing marketing communications.

We may need to disclose your personal data to external Triumph organizations for any purposes specified in the "Use of Personal Data" section. Such disclosure of your personal data will be limited to what is necessary to provide products and services to you. These organizations perform various functions for us, including IT services, customer inquiries, ratings and reviews, debt collection, installation, maintenance and repair services, marketing, telemarketing, market research, and website analytics. All reasonable measures are taken to ensure that these organizations are bound by confidentiality and privacy obligations regarding your personal data.

We may disclose your personal data to:

• Our employees, contractors, or service providers, to the extent reasonably necessary to fulfill our obligations to you.
• Business advisors, including lawyers, accountants, or other professional service providers, to the extent reasonably necessary.
• Suppliers and other external parties with whom we have commercial relationships, for business, marketing, and other related purposes.
• Third parties to access your application, in the case that you are a job applicant for a position involving third-party agreements.
• Government authorities, regulatory agencies, and other organizations as required or authorized by law.

Disclosure of Data Internationally

We may disclose your personal data to service providers and third parties outside of Thailand. We take all appropriate steps to ensure that recipients of your personal data overseas do not violate privacy agreements that apply to your personal data.

You have the right to opt out of the use of your personal data for marketing purposes. In general, we will inform you (prior to collecting your personal data) if we intend to use your personal data for such purposes. You can exercise this right by checking the appropriate box on the form we use to collect your personal data. You may also withdraw any consent you have previously given, or modify or access your personal data at any time by contacting us at th.queries@triumph.com.

การเปลี่ยนแปลงใด ๆ ที่เราอาจทำกับนโยบายความเป็นส่วนตัวของเราในอนาคตจะถูกโพสต์ในหน้านี้และจะแจ้งให้คุณทราบผ่านทางอีเมลตามความเหมาะสม

If you have any questions or concerns regarding your personal data, please contact our Data Protection Officer in Thailand via email at th.queries@triumph.com, or contact our Data Protection Officer in Europe via email at dpo@triumph.com.