Click and Collect

Click and Collect is our new and convenient way for you to collect your online orders. Shop online and collect your purchases at one of our Triumph Boutiques at your convenience.

Click and Collect is FREE for all orders with no minimum spend required.

Once your order has been placed, you will receive an Order Confirmation email with the details of your order. You will receive a Shipment Confirmation email after your order has been packed and picked up from the warehouse. Please note that your order is not yet ready for collection at this stage. Once your order has arrived in the boutique of your choice, you will receive an email notifying you for collection.

As we rely on an external courier system, we are only able to deliver parcels to the selected boutique within 3 working days from Mon - Fri, excluding public holidays. Orders placed on Friday before 12 noon will be fulfilled the next working day. While we strive to meet this timing – unfortunately, we are unable to guarantee that unforeseen issues will affect our carrier. Under these circumstances we do not issue any form of compensation as this is a non-guaranteed service.

Please proceed to the cashier counter, or approach any member of our staff for assistance. Do bring along the Collection confirmation email (either a printout or digital copy) to collect your order.

Please collect your order within 10 working days of receiving the email notification for Collection. Please also note that all click and collect items are bound by our returns and exchange policy here. Triumph only accepts returns and exchanges within 21 days of the order’s confirmation date.

The order will be returned to the warehouse and a refund will be processed. A refund will take up to 10 working days to process.

If you are unable to collect your order you may nominate someone to collect your order on your behalf. Please have that person bring your Collection confirmation email (either digital or print out).

Click and Collect is available at our 3 Triumph Boutiques only. Outlet stores and department stores are excluded from our click and collect service.

Triumph Boutique, 3rd floor Central Rama 9

Triumph Boutique, 1st floor Terminal 21 Pattaya

Triumph Boutique, 2nd floor MAYA Lifestyle Shopping Center Chiang Mai